The list of radical new technologies is long and fluid. Yet these
technologies all carry a common trait:
the potential to cause a disruptive socio-economic impact.
Emerging Technologies can play a significant role in your digital strategy or transformation to create a competitive advantage. They are building blocks to automate, innovate and streamline your digital operations.
The Hype Cycle highlights the emerging technologies with significant impact on business, society and people over the next five years. Designed by Gartner, the Hype Cycle follows a curved path from triggering a technology, to its heightened peak and drop, before settling on a plateau of productivity. It helps to understand the maturity and adoption of new and emerging technologies and how they can be used to address and solve real business problems.
The development and/or practical use of emerging technologies is not yet mainstream. Yet, the assumption that they will change the current status quo in a disruptive manner is valid.
A common misconception is that because these technologies are emerging and not yet fully developed, they cannot be used in an existing business plan. Although moving forward with emerging technologies comes with complexity, it is worth it considering the competitive edge they hold. Standing still is essentially the same as moving backwards.
Though there are plenty of emerging technologies to tackle, we focus on the ones that are most relevant and carry the most value.
Artificial Intelligence (AI) is an umbrella term for a group of smart technologies that contain a certain level of intelligence. Today, AI is often linked to machine learning and deep learning. Machine learning refers to technology that is fed big amounts of data in order for it to ‘educate’ itself. Deep learning goes further than that and uses a complex architecture that mimics the human brain.
An airport scanner that verifies your identity through facial recognition.Learn more
Unlike VR, Augmented Reality (AR) does not provide a fully immersive virtual experiences. Instead, it enhances the real-word with images, text and other visual information via devices such as headsets, smartphones, tablets, smart lenses and glasses. Objects are superimposed onto the real-world but users are not able to interact with them like they would be able to in real life.
Pokemon GoLearn more
Robotic Process Automation (RPA) refers to a piece of software, or ‘bot’, that automates company processes. It is aimed at mimicking the manual process of a human employee through the user interface, by clicking, writing, reading, editing, saving and deleting. RPA-bots are virtual employees that carry an almost unlimited working capacity.
A bot that analyses, filters and responds to application letters.Learn more
An umbrella term for all devices connected to the Internet, Internet of Things (IoT) most commonly refers to smart objects outside of computers. For instance fridges, televisions, lamps, heating, doorbells, washing machines and other devices that contain sensors and are part of a shared eco system. These devices connect with each other or with computers without human interference and are designed to simplify our life.
Controlling a device you have invented with a smartphone.Learn more
There are two branches of Conversational Interfaces (CUI): Chatbots and Voice Assistants. While chatbots solely communicate via text messages in a chat interface, voice assistants use voice recognition and AI to function which makes them much more complex. Both make use of Natural Language Processing (NLP) - a complex set of processes involving audio sampling, speech recognition, sound recognition, conversion to text - to provide meaningful feedback.
Alexa, Siri and online customer support chatbots.Learn more